BC.Game Casino - プレイヤーのアカウントは理由なく閉鎖されました。

Sir my User ID:6662**** , my has been blocked without any reason. I made a good winning in bc game by playing legend tower and after accumulating a good winning they just logged me out and without stating any reason blocked my account. I am a VIP 40 Player and used to trust bc casino. I had almost 90 lakh rupees in my vault pro. I request casino guru to intervene in this matter and get my account back

Hello Ninty01,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BC.Game Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Since when is your account blocked?
• Does anybody else has a casino account in your household?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hello,

We regret to inform you that we are unable to support this user as our investigation has confirmed the creation and use of multiple accounts, which is a direct violation of our Terms of Service. As a result, necessary actions have been taken in accordance with our policy. The relevant proof and supporting documentation have already been shared with Nick for reference.

Best regards,

BC.GAME

Now this is another excuse that I have created multiple accounts. Dear casino guru first they told me that I have used prohibited techniques and now another excuse. I have logged in only 2 accounts in my phone, one is mine another is of my friend.

Hello Ninty01,

Unfortunately, it is strictly prohibited to login 2 different accounts with the same device - it is considered as multi-accounting.

We will be now forced to close the complaint as the casino acted correctly according to their terms and conditions.

Please keep in mind to never log 2 separate accounts from 1 device as it is prohibited in almost every single casino.

Best regards,

Nick