BC.Game Casino - プレイヤーの入金が遅れています。

Deposit have not received from the date of deposit upto today please help me and solve my problem

Dear Unus1,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with BC. Game Casino.

Please allow me to ask you a few questions, so I can better understand the situation.

• Have you checked whether the amount was returned to your bank account?
• Since when were you in contact with casino support regarding the issue?
• Is your account in the casino open? When have you made last successful deposit in the casino?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Unus1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.