BC.Game Casino JP - プレイヤーのアカウントアクセスは制限されています。

I'm nearly out of funds and now I can't log in.

When I contacted support through chat, they suggested clearing the cache. However, after doing so, it says "Account verification is required," and I still can't log in.

資金が0に近い状態ですがログインできなくなりました。

サポートにチャットで相談したら、キャッシュのクリアを試みてほしいと言われたのでやってみましたが、「アカウント認証が必要です」と表示され、ログインできません

Hello yuppie8023,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BC.Game Casino JP. Please allow me to ask you a few more question before we would move forward.

• Could you please advise since when exactly is the verification process ongoing?
• Which documents have been already approved and which ones not?
• When was the last time you spoke to the casino and what was it about?

Please note that the verification process may take up to 14 days after sending in all the requested documents.

Looking forward to your answer.

Regards,

Nick