Betmaster Casino MX - プレイヤーは引き出しオプションに苦労しています。

It won't let me withdraw by Visa. How can I withdraw by Spei?

No me deja retirar por visa como le puedo hacer para retirar por spei

Dear antoniovidals504,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand, that the variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, contracts with the payment providers, and bank restrictions, all have a major influence. Therefore this doesn’t necessarily have to be the casino’s mistake.

• Have you made any successful withdrawals before?
• Also, I noticed that in your withdrawal section is mentioned that you need to make at least one successful deposit with this payment method in order to use it for withdrawals. Have you already done that?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Kristina

Dear antoniovidals504,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.