The player from Germany asked for a withdrawal of €1,200, but unsuccessfully. After contacting live chat, they always recommended the player to contact their email support and when he did, they never responded to him. No further update ever since.

The player AXEL123 from Sweden wanted to withdraw his winnings of €800. The casino responded to him via email support that the request should be accepted in a few days but one month later, he still did not receive his money. Casino stopped responding to his emails and the complaint was left unsolved.

The player from Croatia wanted to make a withdrawal. He waited for the payout for a whole month even though it should've been processed within a few days because the casino did approve his withdrawal. The player has evidence in the form of screenshots of the withdrawal request and email communication that he could provide as proof. Live chat and email support was not helpful to him at all.

The player Grzegorz from Poland deposited $15 and won $121 which he decided to withdraw to his Skrill account. The casino claimed they would send his winnings in a few days but when the time passed and no money arrived, he contacted the live chat support about it. They asked him to contact their email support who asked him to provide documents to verify his account. He did so right away but the casino still haven´t sent his money. No further details are available ever since then.

Samuel from Portugal claimed the first deposit welcome bonus but all of his bets were rejected, so he could not fulfill wagering requirements. Live chat recommended him to contact email support and since he did not get any answer, he canceled the welcome bonus to not to lose his real money. Also, he tried to withdraw his money later and the casino again recommended him to contact their email support. No more information is available.

A player from Sweden asked for a withdrawal of £800 but it was delayed. When he asked the live chat for help, they recommended him to contact their email support for further information. Their response was to wait for a few and his money would be credited to his Skrill account. After this, the casino stopped responding to his emails and the complaint remained unresolved.