This is warning to all that do not use a site like this or support this kind of casino ever. I asked them is it possible to refund based on my difficulties. It took a week and they asked me a lot of different documents. I sent them very private information about my difficulties, doctors statement, 8!!! Different Bank statements. I thought that this was meaning that they will refund me as there were so many documents they asked. But definitely not. They only said that refund denied and I have accepted the terms. And this is where they needed over 10 private documents regarding me? This has caused me so much stress and anxiety. I really wouldnt want anyone to have these details and I wouldnt have send those if I would have known that. I have never seen anything like this. Honestly speaking disgusting behaviour towards someone who is already in vulnerable position. Stay away from a place like this! They have now blocked my contacts, I cant send emails or go to live chat. This was while I was waiting for an answer that why my refund was denied. I have now sent very private documents to them and they have blocked me after completely, this is stressing me out so much. I have never been treated as badly. Stay away from here! If you will have any issues they can just block you without any answers.