Boomerang Casino - プレイヤーの撤退は遅れています。

Dear Ladies and Gentlemen,

I've been waiting for my payout for over a week now. Always put off by customer service, alleged technical problems, strange that deposits work without problems.

Please help!

Sehr geehrte Damen und Herren,

Ich warte jetzt schon seit über einer Woche auf meine Auszahlung. Vom Kundenservice immer nur vertröstet worden, angebliche Technische Probleme, komisch das Einzahlungen ohne Probleme funktionieren.

Bitte um Hilfe!

Dear Calzone85,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

The money has now been received, so that's the end of the matter for me!

Many thanks for your help!

Das Geld ist mittlerweile eingegangen, damit ist die Angelegenheit für mich erledigt!

Vielen Dank für Ihre Hilfe!

Awesome news, Calzone85. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.