Boomerang Casinoのレビュー

Dear Palma560,

Account verification is not mandatory for all users, but the administration has the right to request it at any time according to the rules. This is a standard procedure aimed at complying with security requirements and preventing fraud.

According to the Terms and Conditions that you agreed to during registration, the processing of a withdrawal request on our part may take up to 4 business days, excluding weekends. After that, the speed of crediting funds depends solely on your payment provider and is not within our area of ​​responsibility.

Your withdrawal request will be executed within the specified time. In case of any questions or delays, you can contact our support service via email or in the Live Chat on the website.

Best regards,
Boomerang-Casino Team

Dear Sternchen-123,

We sincerely appreciate the time you took to share your feedback and are grateful for your continued loyalty over the past 3–4 years. It is always encouraging to hear from long-term players who have consistently enjoyed our platform.

Your satisfaction with the variety of bonuses confirms our commitment to recognizing and appreciating the ongoing engagement of our players. We strive to create an environment where appreciation is demonstrated through tangible benefits, and we’re pleased to know that this has been evident in your experience.

We also acknowledge your remarks regarding payout processing times. We are continually working to optimize efficiency while ensuring that all transactions meet the highest standards of security and compliance.

Your willingness to recommend our platform speaks volumes, and we thank you for the confidence you have placed in our service.

Best regards,
Boomerang-Casino Team

Dear sdexcid,

Thank you for sharing your feedback. We understand your disappointment and apologize if the situation did not meet your expectations.

Please note that, as stated in our Terms and Conditions, section 7.3: "We reserve the right to deny a bonus to any customer, reject bonuses of any kind, cancel participation in any promotion, as well as permanently or temporarily ban any customer or a group of customers from the promotion program of the Website at our sole and absolute discretion. In the event of any dispute regarding our promotions (including, without limitation, eligibility, use, abuse, fair play, calculation of winnings and wagering requirements) Company’s decision shall be final and non-negotiable."

While we value all our players, promotional offers are subject to internal eligibility checks, and not all customers will be granted bonuses. We appreciate your understanding in this matter.

Best regards,
Boomerang-Casino Team

Dear Salma34,

Thank you for taking the time to share your detailed impressions — it’s truly encouraging to know you’ve been enjoying the variety of games and the seamless experience across devices. We’re especially glad to hear that video poker and slots have stood out for you; those games are often fan favorites, and it's great to know they're hitting the mark for you as well.

Regarding your note about the withdrawal times — we completely understand how important swift payouts are, especially when you've had quicker experiences in the past. The timeframe can vary depending on the selected payment method and the live queue our payments team operates in, which ensures each request is reviewed properly and securely. While three days is still within the expected range, we absolutely hear you, and feedback like yours is vital as we continue to optimize our processes.

Please know that your experience matters to us, and we’re committed to improving wherever possible to meet expectations — both new and returning.

Wishing you many more enjoyable sessions ahead, and thanks again for your thoughtful words!

Best regards,
Boomerang-Casino Team

Dear blackjack45,

We have reviewed your feedback carefully.

We would like to clearly state that your withdrawal requests have been successfully processed on our side in accordance with our standard procedures and timelines.
Once the withdrawal is processed, the funds are transferred to the selected payment provider, and from that moment, the responsibility for the timing of the funds' arrival lies with the payment system.

Please be advised that the completion of the transfer may take up to 5 business days, depending on the provider’s internal processes, which are beyond the casino's control.

Should you require any additional clarification, feel free to contact our support team, which remains available 24/7.

Best regards,
Boomerang casino Team

Dear badluck,

Thank you for your review.

We appreciate honest feedback and always strive to improve our service.

In terms of processing payments, we always try to meet the stated deadlines, however, in rare cases, delays may occur due to the operation of payment systems.

We may, in our sole and absolute discretion, use any additional procedures and means we deem necessary to verify your identity, age, residence and other circumstances (KYC), both before and after depositing funds to your account and/or withdrawing funds.

If you have any further questions, our support team is always available to help.

Best regards,
Boomerang Casino

Dear quiquelopezborras,

Thank you for your wonderful review.

We are very pleased that you liked the speed of processing withdrawals on our website and the support via WhatsApp.

We are also glad to hear that you enjoyed the slots prizes.

Your words are very important to us and inspire us to keep improving. If you have any questions or suggestions, please feel free to contact our team. We wish you good luck and great prizes in your future games!

Kind regards,
Boomerang Casino

Estimado quiquelopezborras,

Gracias por su maravillosa reseña.

Estamos muy contentos de que te haya gustado la velocidad de procesamiento de los retiros en nuestro sitio web y el apoyo a través de WhatsApp.

También nos alegra saber que te gustaron los premios de las tragaperras.

Tus palabras son muy importantes para nosotros y nos inspiran para seguir mejorando. Si tienes alguna pregunta o sugerencia, no dudes en ponerte en contacto con nuestro equipo. ¡Te deseamos mucha suerte y grandes premios en tus futuras partidas!

Un cordial saludo,
Boomerang Casino

Dear lemmy85,

Thank you for your feedback. We really appreciate the feedback and would like to provide clarification on the issues you raised.

We want to emphasize that we never ask our customers to remove negative reviews. We value honesty and transparency, and every feedback helps us to improve our services.

Regarding your withdrawal, we have conducted a thorough investigation and confirm that the withdrawal request was canceled by the bank.

We do have a withdrawal reversal feature for your convenience so that you can continue playing if you change your mind.

Our VIP department is always ready to help you, answer any questions you may have and providing first-class service to our valued players is always our priority.

Regarding withdrawal limits, all information is available on our website in the relevant sections, and we always recommend that you familiarize yourself with the rules before you start playing.
We would also like to draw your attention to the following paragraph of our Terms and Conditions:
6.15 Requests To Withdraw Funds Are Worked Through By The Financial Department Within 48 Business Hours After The Request Is Made And/Or 48 Business Hours After The Last Withdrawal Request Was Paid Out, Provided All Other Conditions Are Met And Checks Are Completed, As Outlined In The Terms. Financial Department Agents Process Requests For Withdrawing Monetary Funds From 6 AM To 5 PM GMT, Monday-Friday.

Thank you again for your feedback. We are doing our best to improve our services and appreciate your trust.

Best regards,
Boomerang casino

Dear StefanoFerrara,

Thank you for your wonderful review!

We are so pleased that you had such a positive experience at Boomerang Casino.
We're very pleased to hear that you've enjoyed the variety of games and bonuses on our site.

This always motivates us to keep improving our services so that our players receive only the best possible experience.

If you have any questions or concerns, please feel free to contact us by email at [email protected] or via our live chat.

Best regards,
Boomerang Casino

Dear ciaraobrien1992,

Thank you for your kind review!

We are very happy to hear that you had such a positive experience with us at Boomerang Casino. Our aim is to always provide the best service and to ensure that each of our customers feels valued and well looked after.

We are especially pleased to hear that you enjoy our VIP support - providing a first-class service to our valued players is always our priority.

In case any questions or concerns occur, please, do not hesitate to contact us via email [email protected] or via live chat.

Best regards,
Boomerang Casino

Dear DavideRicci,

Thank you so much for your positive feedback!

We're thrilled to hear that you're enjoying our wide variety of games and deposit options. It's fantastic to know that our live support team has been fast and helpful. We aim to maintain and improve your experience, and we look forward to continuing to meet your expectations in the future.

If you have any suggestions or need further assistance, please don't hesitate to reach out. Happy gaming!

Best wishes,
Boomerang Casino

Dear lighton,

Thank you for your kind review! We wanted to extend our heartfelt gratitude for your positive feedback. Our goal is to always offer the best service and ensure that each of our clients feels valued and well cared for. Please feel free to reach out if there is anything more we can do to assist you.

We sincerely hope that the next your visit to our website will be even luckier and more satisfying.

Best regards,
Boomerang Casino

Dear rnest606,

Thank you very much for taking the time to leave us your comment. We are very happy to know that you had such a positive experience with us at Boomerang Casino. Our goal is to always offer the best service and ensure that each of our clients feels valued and well cared for.
It is a real pleasure to know that our team has managed to make you feel supported and that our bonuses have been to your liking. We will continue working with the same enthusiasm to continue giving you the attention you deserve.
Your recognition motivates us to continue improving day by day! We are proud to be your favorite casino and hope to continue offering you many more positive experiences in the future.

Thank you again for your review and for trusting us.

All the best,
Boomerang Casino

Estimado rnest606,

Muchas gracias por tomarte el tiempo de dejarnos tu comentario. Nos alegra muchísimo saber que has tenido una experiencia tan positiva con nosotros en Boomerang Casino. Nuestro objetivo es ofrecer siempre el mejor servicio y asegurarnos de que cada uno de nuestros clientes se sienta valorado y bien atendido.
Es un verdadero placer saber que nuestro equipo ha logrado hacerte sentir arropado y que nuestros bonos han sido de tu agrado. Continuaremos trabajando con el mismo entusiasmo para seguir brindándote la atención que mereces.
¡Tu reconocimiento nos motiva a seguir mejorando día a día! Nos enorgullece ser tu casino favorito y esperamos seguir ofreciéndote muchas más experiencias positivas en el futuro.

Gracias de nuevo por tu reseña y por confiar en nosotros.

Mis mejores deseos,
Boomerang Casino

Dear leonda1988,

Your feedback is greatly appreciated by the whole team!

We are so glad to hear that you find our bonuses and games that nice, and enjoy playing in our casino.

We sincerely hope that the next your visit to our website will be even luckier and more satisfying.

In case any questions or concerns occur, please, do not hesitate to contact us via email [email protected] or via live chat.

Best regards,
Boomerang Casino

Dear Em1985,

Thank you for sharing your concerns regarding your deposit issue. Sometimes there may be problems with processing deposits due to technical reasons. Unfortunately, we cannot influence the deposit process.

If you've encountered issues with deposits not being credited, we apologize for any inconvenience. Our customer support team is available to assist you in resolving any discrepancies you may have encountered. Please provide specific details about the incidents, so we can investigate and address them promptly.

Your satisfaction is of utmost importance to us, and we appreciate your feedback as it helps us maintain the integrity of our casino. We look forward to the opportunity to regain your trust and provide you with a positive gaming experience.

Best regards,
Boomerang casino

Dear wsblastaa,

Thank you for sharing your concerns regarding your first deposit bonus.

If you've encountered issues with bonus not being credited, we apologize for any inconvenience. Our customer support team is available to assist you in resolving any discrepancies you may have encountered. Please provide specific details about the incidents, so we can investigate and address them promptly.

Your satisfaction is of utmost importance to us, and we appreciate your feedback as it helps us maintain the integrity of our casino. We look forward to the opportunity to regain your trust and provide you with a positive gaming experience.

Best regards,
Boomerang casino

Dear alexrambl2010,

Thank you for sharing your concerns regarding our slot games. Slot outcomes are determined by random number generators to ensure fairness.

If you've encountered issues with winnings not being credited, we apologize for any inconvenience. Our customer support team is available to assist you in resolving any discrepancies you may have encountered. Please provide specific details about the incidents so we can investigate and address them promptly.

Your satisfaction is of utmost importance to us, and we appreciate your feedback as it helps us maintain the integrity of our casino. We look forward to the opportunity to regain your trust and provide you with a positive gaming experience.

Best regards,
Boomerang casino

Dear manavaros,

Thanks for your response!

We would like to inform you that the payment rejection is done after a detailed check of the withdrawal of funds, if the transaction is done correctly and the documents are confirmed, then the withdrawal of funds is confirmed.

Contact our support team for more detailed information.

With best regards,
Boomerang casino.

Αγαπητέ manavaros,

Ευχαριστούμε για την ανταπόκρισή σας!

Θα θέλαμε να σας ενημερώσουμε ότι η απόρριψη της πληρωμής γίνεται μετά από λεπτομερή έλεγχο της ανάληψης κεφαλαίων, εάν η συναλλαγή πραγματοποιήθηκε σωστά και επιβεβαιωθούν τα έγγραφα, τότε επιβεβαιώνεται η ανάληψη κεφαλαίων.

Επικοινωνήστε με την ομάδα υποστήριξής μας για πιο λεπτομερείς πληροφορίες.

Με τους καλύτερους χαιρετισμούς,
Boomerang casino.

Dear Vesterv,

We hope you are well!

We want to inform you that our casino is Boomerang-casino.com, so unfortunately we will not be able to help with your problem. Please contact the relevant casino.Thank you for understanding!

Best regards,
Boomerang casino.

Dear Johnn90,

Thank you for your kind review! We are thrilled to hear that you enjoyed our wide range of slot providers, excellent customer support, and abundant promotions. Providing a diverse selection of games and ensuring top-notch support are key priorities for us.

We strive to offer an exciting and rewarding gaming experience to all our players. If you have any suggestions or specific feedback on how we can further improve, please feel free to share. We appreciate your patronage and look forward to exceeding your expectations in the future.

Best regards,
Boomerang team.

Dear SteveJ,

Thank you for bringing your concerns to our attention.

We take allegations of fraud very seriously and strive to maintain a transparent and fair gaming environment. We assure you that the issues you described, such as games stopping and disappearing histories, are not reflective of our standard operations. We would appreciate additional details regarding your specific experiences so that we can investigate and address the matter promptly.

Our customer support team is dedicated to assisting our customers and we apologize if you feel otherwise. We are committed to resolving this matter and restoring your trust in our casino.

Sincerely,
Boomerang casino.

Dear alexattention1,

Thank you for your feedback.

We are glad to receive and read such feedback from our customers.

It is extremely important for our team that you rate our service so highly.

Any feedback encourages us to further develop and improve our service.

We are always happy and ready to help!

We hope for further cooperation and wish you a nice day!

Kind regards,
Boomerang Casino Team

Dear schorle19,

Thank you for taking the time to review our services. Please accept our sincere apologies for any inconvenience you have encountered.

In order to reopen your account, we ask you to contact your personal VIP-manager.
We pride ourselves on providing professional service and would like to make sure this is reflected in all of our customer interactions. If there are specific details about your case or the process you would like us to review, please let us know, so we can make sure these issues don't happen again.

We do our best to provide our users with a reliable service.

If you have any further questions or need help, please contact us. We are always ready to help you!

Kind Regards
Boomerang Team

Dear Rfx1991,

Thank you for taking the time to review our services. Please accept our sincere apologies for any inconvenience you have encountered.

We pride ourselves on providing professional service and would like to make sure this is reflected in all of our customer interactions. If there are specific details about your case or the process you would like us to review, please let us know, so we can make sure these issues don't happen again. You can contact our customer service via the following email: [email protected]

We do our best to provide our users with a reliable service.

If you have any further questions or need help, please contact us. We are always ready to help you!

Kind Regards
Boomerang Team

Dear pavo88sl,

Thank you for your feedback.

We are glad to receive and read such feedback from our customers.

It is extremely important for our team that you rate our service so highly.

Any feedback encourages us to further develop and improve our service.

We are always happy and ready to help!

We hope for further cooperation and wish you a nice day!

Kind regards,
Boomerang Casino Team

Dear Kalia5088,

We are sorry that you are not satisfied with our casino so far.

In case you are having problems with deposits or credits, you are asked to contact us via live chat or email at [email protected]
We always do our best to solve problems as soon as possible. In addition, we take responsibility for your funds very seriously, so we do everything we can to ensure our customers get their money.

We hope that we can find a solution and both sides remain satisfied.

Kind regards,
Boomerang Casino Team

Dear rubio0520,

Thanks for your feedback!

Our team is extremely pleased to receive such a high rating.

We would like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.

We hope that your opinion will be the same in the future, and we also look forward to our further cooperation.

We wish you a nice day!

Best Regards,
Boomerang Casino Team

dear snail,

We are sorry that you are not satisfied with our casino so far.

In case you are having problems with deposits or credits, you are asked to contact us via live chat or email at [email protected]
We always do our best to solve problems as soon as possible. In addition, we take responsibility for your funds very seriously, so we do everything we can to ensure our customers get their money.

We hope that we can find a solution and both sides remain satisfied.

Kind regards,
Boomerang Casino Team

Liebe Schneck,

Es tut uns leid, dass Sie mit unserem Casino bisher nicht zufrieden sind.

Falls Sie Probleme mit Einzahlungen oder Gutschriften haben, werden Sie gebeten, uns per Live-Chat oder E-Mail an [email protected] zu kontaktieren
Wir tun immer unser Bestes, um Probleme so schnell wie möglich zu lösen. Darüber hinaus nehmen wir die Verantwortung für Ihre Gelder sehr ernst und tun daher alles, damit unsere Kunden ihr Geld erhalten.

Wir hoffen, dass wir eine Lösung finden und beide Seiten zufrieden bleiben.

Mit freundlichen Grüßen,
Boomerang Casino-Team

Dear Michi97,

Thank you for your feedback.

We are glad to receive and read such feedback from our customers.

It is extremely important for our team that you rate our service so highly.

Any feedback encourages us to further develop and improve our service.

We are always happy and ready to help!

We hope for further cooperation and wish you a nice day!

Kind regards,
Boomerang Casino Team