Casino Extreme - プレイヤーのカジノボーナスは尊重されません。

I’m not sure what the actual amount is as only casino extreme has my transaction history. That being said their site promises a ‘fortnightly bonus’ issuance the 14th and 28th every month. It’s the 30th and I can’t get a straight answer or any resolution as to why they’re not honoring this bonus advertised on their site.

Dear romanicincu,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Casino Extreme. I’m afraid, I will need more information regarding your problem. Please could you elaborate? What exact bonus are you talk about? Did you meet all the requirements to get it? I will be waiting for your reply patiently.

Best regards,

Nick

This has been resolved, disregard. I’d delete the complaint myself but I don’t see where to.

Dear romanicincu,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Casino.Guru