I would never advise playing this casino. I played this game requested a withdrawl they denied it said I hadn't made a deposit in a while. So i was gonna deposit money when I got paid. When i did get paid and went on the site my money was gone when I asked what happened to it they simply said it was bonus money and took it.
This casino is a scammer. I only gave them a one star because that was lowest choice. They say bitcoin in under 10 min. They charge extra 2$ or more, then make you wait over an hr. When you get your deposit, then go to play a game, they charge you for a spin but throw up an error message so your spin never completes. Your paying to play but not getting to. And the 24/7 customer service? Wow! No response to e mail, no instant messages, and when you call their 24/7 phone number, you get very soft, slow, luliby type music until you hang up or your phone goes dead. I would not recommend this casino to anyone. Absolutely worst I've ever encountered.
Next day, I get to play my remaining bonus, because I was not reimbursed the money they stole. So I got to play almost 100$ on 1 game. No switching games. Now that would be alright if the play through on this forced bonus was over 3100$!WTF! Guess what? I lost. If anyone still wants to play this Casino, please, please friend me on face book and I'll verbally assault you and your intelligence and you can send me your hard earned money. Oh, and I did get a response (FINALLY!) from "Herman" of the "Support Team". It was because of the hr wait for bitcoin when I paid extra for 10 min or less. He said I did receive my 18.98 cents and, according to their records I was already playing it. Hang on, Ill show you: http://kayako.bingo.priv/index.php?/CasinoCastle
Here is my response: No I wasn’t playing with it. It wouldn’t spin. It would take my bet, and then throw up an error. Tonight it played. But only on one game. The bonus that I never wanted was bullshit. If you hadn’t GAVE it to me, I could have just played the money I put on and cashed out my winnings. Because of your BON-US, I had to bet over 3000$? For a hundred dollar bonus I could only play on one game? You stiff arm robbed me. I am submitting my review and adding tonight to it. It has been a pleasure getting raped by your casino, and if you have any future bonus for me, don’t hesitate to stick them up your ass. Thank you
Sent from Mail for Windows
From: Herman G. Sent: Wednesday, February 15, 2023 4:06 AM To: conwayfuzz0@outlook.com Cc: conwayfuzz0@gmail.com Subject: [#713519]: My 19$ bitcoin refund
Hello Jeremy,
Thank you for contacting us,
Reviewing your account we see your deposit of $18.98 with its respective bonus received and according to the history of your account, we also see that you have been playing with your balance.
It has been a pleasure to assist you, but if you have any questions do not hesitate to contact us.
Kind Regards,
Herman G Customer Support Team
Ticket HistoryJeremy Conway (Client) Posted On: 15 February 2023 01:30 AM
I deposited 19$ of bitcoin and initiated the transaction at 12:01. It was supposed to be there within 10min because I paid for the fastest delivery. It is now 12:30. What’s up?
Sent from Mail for Windows
Jeremy Conway (Client) Posted On: 15 February 2023 02:03 AM
I said it in the subject line.
Jeremy Conway (Client) Posted On: 15 February 2023 02:38 AM
I am completely unhappy with your "Casino". Your support is bullshit, and I want my deposit back. Your games just throw up error messages and delete my money. I left a review for you, it is not good. Refund my deposit, delete my account and I may find something good to edit it with. You screwed me, you know it, refund the money you stole.
Sent from Mail for Windows [cid:image003.png@01D940DE.283F3A50]
Same day verification. In fact, their email was within 1 hour which fully verified my account. Almost every other casino takes days to even weeks. Their games are fun. Their Sunday cash prizes are very easily attainable and make wagering easier. Every day in November you get between $0.50 and $1.50 just by clicking a pop-up animation. High wagering makes them have a very big edge against small depositors. I lost all my deposits. Also note that you must have had a recent deposit greater than $25 to be able to withdraw.
They have so many rules that work in their favor. Every deposit comes with a bonus which sounds good but it's not. Bonuses require 30x playthrough and have a max withdrawal. And the withdrawal takes until Tuesday. But what saves them is that the slots are fair and the website is nice. The free spins and $1 chips also help. I made $200
比較的高いRTP
Relatively high RTP
それほど不安定ではない
Not that volatile
良いウェブサイト
Good website
フリースピンと毎日 $1 のチップ
Free spins and $1 chips daily
ビットコインの入金が早い
Bitcoin deposits quick
利用規約が不明
Terms and conditions unclear
すべての最小プレイスルーが 30 倍
30x minimum playthrough on everything
すべての最大ペイアウト
Maximum payouts on everything
$100 最低出金額
$100 minimum withdrawal
火曜日のみの支払い
Only payouts on Tuesday
隠し条件の多い強制ボーナス
Forced bonuses that have lots of hidden conditions
This casino honesty blew me away. I have no idea why it has such a bad review score. It has the most fair games I think I have ever played. The games are unique and I didn’t feel that forced loss like I do RTG casinos. I will definitely go back. This is coming from a person that usually has nothing but bad things to say about casinos too trust me. Give it a try and see for yourself.
非常に公正なゲーム。彼らは本当にランダムで公平だと感じました。ゲームのユニークな選択。
Very fair games. I felt they were truly random and fair. Unique selection of games.
New Zealand is accepted. As advised read the terms etc carefully. Not a bad bonus $10 and 10 spins a day at $1 a spin. Haven't had a need to talk to live chat yet. Lacking a few deposit/withdrawal methods. Quite cartoony but fun.
