Casinolandのレビュー

英国のプレーヤー「NICOLAJADE」は、2021年12月2日に撤退を要求しました。数日後、カジノはID確認書類を要求し、彼女はID付きの自分撮りを除くすべての必要な書類を提供しました-彼女はこれが恥ずかしいと感じ、送信しませんでした。約1か月間返事がなかったため、最終的に送信することにしましたが、自撮り写真を送信した後、カジノは電話による確認を求めました。カジノの代表者とのコミュニケーションの後、彼女はさらに5日間待つように言われました。カジノはこの苦情に反応しませんでした。

Wheeliefx from Canada took the welcome bonus from the casino, made a deposited of $200 and received $200. Due to the limited option of payment methods of withdrawal for the Canadian players, he chose wire transfer which he never had a problem with before but in this casino, his withdrawal was rejected 6 times. After some time, the casino paid him only 2/3 of his winnings and some of the requests he withdrew were always short, due to a service charge. We found this action to be very unfair towards the player and unfortunately, the case remained unresolved.

The player has made quite a few deposits to the casino but always lost. This time, he used their bonus offer and he had actually won. After he sent all the documents for the account verification, the casino closed his account without providing any relevant reason. The complaint remained unresolved.