Coins.Game Casino - プレイヤーのアカウントが閉鎖され、引き出しができなくなります。

I registered on this site. I entered my data. At the beginning of the game, the casino did not require any photos.

I deposited $150, played casino and sports and won $280. ​​They refused to withdraw my money, asking me to go through verification.

It turned out that they verify through SamSub. And for some reason my face is blocked, to which I immediately wrote to support and asked them to go through alternative verification.

They said that they would give an answer in 2 days.

My account was blocked after 2 days. The casino does not respond. Help me get my money back

Dear horlakk6822,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Coins.Game Casino.

Please allow me to ask you a few questions, so I can better understand the situation.

• Could you please advise how long have you been a player in the casino and when was your account restricted?
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

registered a week ago. blocked 4 days ago

I played roulette and bet on sports. I didn't use the bonuses

they just don't answer me, neither by mail nor in the chat. They just said that I violated some of their rules and don't answer me anymore

Thanks for your reply.

Could you please share a screenshot of the website, and your login with the error you receive when trying to log in to your account?

Could you please share your communication with support to my email at tomas@casino.guru?