1xBet Casino EC - プレイヤーの賞金は没収されます。

They're thieves. They don't want to pay me for bets I won. They make up a thousand excuses not to pay. I sent all my documentation, and they still haven't paid me. I'm writing this so no one else falls for this 1xbet scam, the worst kind of crap.

Son ladrones no me quieren pagar unas apuestas que les gané, se inventan miles de excusas para no pagar, envíe toda mi documentación y aún así no me pagan. Escribo esto para que nadie más caiga en esta estafa 1xbet la peor porquería.

Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the difficulties you are experiencing. To better understand your situation, may I kindly ask you a few questions:

• Could you please specify the exact link to the casino website your complaint is about? We have noticed you submitted two identical complaints about 1xBet, and we need to make sure your case is assigned to the correct casino.
• What types of games did you play? Were they slots, live casino games, or did you place bets on sports only?
• Which documents have you provided to the casino for verification, and have any of them been reviewed by the relevant department?
• When was the last time the casino contacted you regarding either the verification of your account or the withdrawal of your winnings?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Important Notice:

Casino.Guru will never ask for any payments or access to your accounts in order to complete KYC. If someone claims to be from Casino.Guru and makes such a request, do not share any information. We only contact players through this official complaint thread or via email addresses ending in @casino.guru. Always check the sender’s domain and verify your resolver’s email by clicking on their avatar within the official complaint thread.

If anything seems suspicious, please contact us directly. Stay safe.

Dear Juliansaltos,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.