7Win.Game Casino - 選手の退出手続きが遅延しています。

It's asking me to recharge even though I just recharged and reached the supposed VIP2 level. Apparently, at that level you can withdraw, but nothing else happens, and it even changed my withdrawal password.

Me esta pidiendo que recargue cusndo acabo de recargar y pasar al supuesto nivel vip2 segun en ese nivel ya puedes retirar y no mas nada y asta me cambio mi contraseña de retiro

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Dear Claudias,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 7Win.Game Casino. I’m afraid I will need more information regarding your problem. Could you please elaborate:

• Can you confirm the date when you requested the withdrawal?
• What method did you use for the withdrawal request?
• Have you received any communication from the casino regarding your withdrawal status?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petra

The last date was Saturday, March 21, 2026. Through the only withdrawal method the application has, I don't have any notification from the casino. In fact, that day I recharged 100 pesos that they asked me to withdraw, I deposited them but nothing happened. The balance went up to 5,540 pesos but it was not possible to withdraw anything.

La fecha exta fue el sabado 21marzo 2026 por el unico conducto de retiro que tiene la aplicacion no tengo niguna notificacion del casino de echo ese dia volvi a recargar 100 pezoa que me pediay yo pir retirar los deposite pero nada el saldo subio a 5.540 pesos pero no fue posible retirar nada

Dear Claudias,

Thank you for your reply and for reaching out with your concerns.

Unfortunately, based on the information available, this appears to be a scam website, and any claims of winnings from this platform are highly unlikely to be legitimate. We strongly urge you not to deposit any additional funds or engage further with this site, as doing so may expose you to significant risks, including potential loss of personal and financial information.

We have received numerous complaints about similar casinos with identical layouts. These platforms often attract players with promises of high winnings, but when users attempt to withdraw funds, they face repeated requests for additional deposits. Examples of such websites include:

xandro.top

rixwin.top

astralwin.com

hkpod.com

golden47.com

chainbetz.com

Please note that this list is not exhaustive, as these sites frequently disappear and reappear under different names.

We strongly advise you to cease all interaction with this casino and avoid sharing any sensitive information. If you have already done so, we recommend taking immediate steps to secure your accounts and monitor them for any suspicious activity.

For more information on how to identify and protect yourself from scam casinos, please refer to our article: Scam Casinos Warning.

Sadly, as this is not a legitimate or licensed casino, there is no regulatory authority that can enforce the return of your funds or winnings. For this reason, we are unable to assist further with recovering your money. We recommend reporting the incident to your local law enforcement or financial cybercrime unit. While this may not lead to immediate recovery, it can help raise awareness and support potential investigations.

I will now classify your complaint as "unresolved" in our system, which will negatively affect the casino’s rating and serve as a warning to other players.

I’m truly sorry that we were unable to assist you further in this case. Please don’t hesitate to contact us if you encounter any similar issues in the future—we’re here to help.

Thank you for your understanding, and I wish you the best moving forward.

Best regards,

Petra

Casino.Guru Team