ArcticWin Casino - プレイヤーがカジノによって資金を没収されたと報告。

Casino stole money from me with no reason stated no dispute resolution no customer service fake email address for support literally no response or accountability it's a chat bot that refuses to connect you to anyone they should be shut down as they dont follow their liscensers regulations

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you accumulated your winnings with or without a bonus?
• Have you passed the full KYC verification, or at least submitted any identity documents to this casino for verification?
• Could you please specify how much money the casino confiscated from you?
• Have you received any response from the casino regarding the reason for the confiscation of your winnings?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika