Aupabet Casino - 出金リクエスト後、プレイヤーはアカウントにアクセスできません。

Early Sunday morning I requested a withdrawal of 1000 euros. I received no confirmation email and subsequently I could no longer access my account.

el domingo de madrugada solicito una retirada por valor de 1000 euros. No recibo ningún mail de confirmación y acto seguido no puedo acceder a mi cuenta más.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• What types of games did you play? Were they slots, live casino games, or did you place bets on sports?
• Have you passed the full KYC verification, or at least submitted any identity documents to the casino for verification?
• Have you contacted the casino to ask about the reason why your account was blocked?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika