BetiBet Casino - 選手の退会が遅れました。

I have been fully verified a week and still haven’t got my money it’s a joke any time I email them all they keep saying is we have no updates on when u will get your money it’s a joke.

Dear Maggie,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please clarify when exactly you requested the withdrawal? Have you made any successful withdrawals before?

Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

I requested it on the 27th of September after I got an email to say I was fully verified. This is my first withdrawal. Without bonus. I will say any time I email they are always quick to reply but it’s the same answer all the time when we have any updates we will let u know that’s ok for first day or 2 but it’s a week now and my withdrawal is still pending.

We have been informed via email, that Maggie has received her winnings. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.