Betlabel Casino - プレイヤーのアカウントは永久に閉鎖されました。

It's the biggest casino scam I've ever been to. I've had problems depositing and withdrawing. I asked to have my account closed due to gambling addiction. They closed my account forever, and they didn't do anything at all.

Es el mayor fraude de casino en el que he estado he tenido problemas al depositar y problemas al retirar he pedido cerrar mi cuenta por adicción al juego para que me cerrarán mi cuenta para siempre y no hacen nada de nada.

Dear User21, 

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Betlabel Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?  

You mentioned that you requested a self-exclusion due to gambling addiction. Was your account closed, or do you still have access to it?

I will be waiting for your reply patiently. 

Best regards, 

Natalia

Dear User21,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Natalia
Casino.Guru