BINGOCASINOS.CO - 選手の退出手続きが遅延しています。

I requested a withdrawal of 300,000 on February 4th and to date they have not processed my withdrawal. Now, Bingocasinos has withdrawn its funds.

Desde el 4 de Febrero solicité un retiro de 300.000 y hasta la fecha no me resolvieron el retiro de fondos ahora en estos días el casino Bingocasinos salió de cobertura

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• What types of games did you play to accumulate the winnings you've been trying to withdraw since February 4th?
• Have you received any emails from the casino informing you about why your withdrawal request cannot be paid out?
• Am I correct in understanding that the casino confiscated your winnings?
• Have you made any successful withdrawals from this casino before?
• Have you passed the full KYC verification, or at least submitted any identity documents to the casino for verification?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika