Bit Casino - プレイヤーの撤退リクエストは 4 か月間延期されます。

Hello,

Thank you for reaching out and sharing your concerns.

Unfortunately, Bitcasino.top is a scam casino, and any claims of winnings from this site are highly unlikely to be legitimate. We strongly urge you not to deposit any funds or engage further with this platform, as doing so may expose you to significant risks, including the potential loss of personal and financial information.

We’ve received numerous complaints about similar casinos with identical layouts, where players can log in using the same credentials. These casinos lure players with promises of high winnings, but when players attempt to withdraw their funds, they are met with repeated demands for unusually high deposits and fees. Such casinos include:

• xandro.top
• rixwin.top
• astralwin.com
• bliwin.com
• golden47.com
• caswin.io
• luckyplays.io

This list is not exhaustive, as these sites frequently disappear and reappear under different names.

We strongly advise you to cease all interactions with Bitcasino.top and avoid sharing any sensitive information. If you’ve already done so, please take immediate steps to secure your accounts and monitor them for suspicious activity.

For more information on how to identify and protect yourself from scam casinos, you can read our article here: Scam Casinos Warning.

If you have further questions or need additional support, don’t hesitate to contact us. We’re here to help.

Best regards,

Kristina

Important Notice: Casino.Guru will never ask you to make payments or grant access to your accounts in order to complete KYC on your behalf. If anyone claims to be from Casino.Guru and requests such information, do not share anything with them.

All communication from us will be through this official complaint thread or the official email addresses provided in your case. Please always check the domain of any email you receive and verify that it truly comes from us. You can confirm this by clicking on your complaint resolver’s profile.

If you notice anything suspicious, don’t hesitate to reach out to us directly.

Thank you for your patience, and stay safe.

Thank you for your reply. Unfortunately, as I mentioned earlier, this is a scam casino that uses deceptive tactics to manipulate players. This includes offering high free bonuses, creating an illusion of significant winnings, and then imposing unreasonable barriers when you attempt to withdraw.

Regrettably, any winnings claimed from this site are not legitimate, and all deposits are most likely lost. Pursuing them further could expose you to additional risks, including potential misuse of your personal or financial information.

We strongly advise you to discontinue any interactions with this site immediately. If you have shared sensitive information, please take steps to secure your accounts and closely monitor for suspicious activity.

I will mark this complaint as "unresolved," which will negatively affect the casino's rating and serve as a warning to others. While this doesn’t resolve your situation, it may help prevent others from falling victim to similar scams.

In the future, always verify a casino's legitimacy through thorough research and player reviews before making deposits. Please don't hesitate to contact us if you encounter issues with other casinos—we’ll do our best to assist you.

Thank you for your understanding.

Best regards,

Kristina

Casino.Guru