Bobby Casino - プレーヤーの預金は彼女のアカウントに入金されたことはありません。

I made a purchase through Bitcoin I received confirmation for my purchase at 1:07 pm it is now 3:52 and my account still hasn't been credited

Dear Tonshea,

Thank you very much for submitting your complaint and forwarding the receipt. I’m sorry to hear about your problem. Have you tried to communicate this issue with the casino or the Coinbase payment provider? I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela 

I've been in contact with them earlier this morning they've acknowledged receiving the funds but still I have not been credited

Dear Tonshea,

Thank you very much for your reply. Do I understand it correctly that the email you have forwarded is from the payment provider? Are you still waiting for them to fix the issue on their end?

They've finally credited my account. Thank you so much. I guess they do read certain platforms after all!

As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thank you very much Tonshea for your confirmation and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.