BOYLE Casino - プレイヤーはひどいゲーム体験について不満を述べています。

talk about worse game in history. Terrible 10x round .

Dear rayjer101,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Nick

I accept you need luck . So I have another fault. What do we think should happen here I this moment scatters are there . No bonus . Same casino

Dear Rayjer101,

Thank you for your message. Please note that a screenshot is not considered relevant proof in such cases, as it can be taken at any time and does not provide sufficient context regarding the situation.

To proceed, we would require a video recording or a betting history where any irregularities are clearly visible. This would serve as acceptable evidence.

Is there anything else we can assist you with? Please don’t hesitate to reach out.

Best regards,

Nick

Dear rayjer101,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.