Casino Real Prize - プレイヤーの賞金は手数料により遅れています。

I was given a $30 no-strings attached welcome to the casino on May 10th through an ad posted by the casino on Facebook. I was beyond lucky and turned it into $215,710 and went to cash out, where I was instructed to deposit $50 to authenticate my account (so as to prevent abuse with bonus money). I asked Olivia in their live support, "If I pay the $50, I will be able to withdraw my $215,710?" She said, yes. So I paid the $50 and requested $215,760, and then received an email that there was a 0.1% transaction fee ($215.76) to be sent via crypto. I was told that I would receive my winnings within five minutes of paying it. So I sent the $215.76 to the BTC address they gave me, and then went to bed. I woke up to be told I now have to pay $90 for a "IRS tax fee," and then they will send the winnings.

Now, really doubting them, I even offered for them to send half of my winnings, as my $215 I paid them would cover the transaction fee for half and the IRS tax fee. They said please send us the $90 and you will be paid your winnings.

I think I'm being scammed.

Dear Bennboygw,

Thank you for reaching out and sharing your concerns.

Unfortunately, this is a scam casino, and any claims of winnings from this site are highly unlikely to be legitimate. We strongly urge you not to deposit any funds or engage further with this platform, as doing so may expose you to significant risks, including the potential loss of personal and financial information.

We’ve received numerous complaints about similar casinos with identical layouts, where players can log in using the same credentials. These casinos lure players with promises of high winnings, but when players attempt to withdraw their funds, they are met with repeated demands for unusually high deposits and fees. Such casinos include:

• xandro.top
• rixwin.top
• astralwin.com
• bliwin.com
• golden47.com
• caswin.io
• luckyplays.io

This list is not exhaustive, as these sites frequently disappear and reappear under different names.

We strongly advise you to cease all interactions with this casino and avoid sharing any sensitive information. If you’ve already done so, please take immediate steps to secure your accounts and monitor them for suspicious activity.

For more information on how to identify and protect yourself from scam casinos, you can read our article here: Scam Casinos Warning.

If you have further questions or need additional support, don’t hesitate to contact us. We’re here to help.

Best regards,

Kristina

Please note that Casino.Guru will never ask for any payments or request access to your accounts. If anyone claims to be Casino.Guru personnel and asks for such actions, do not provide any information.

The only legitimate way we will contact you is through this official complaint platform or via the email addresses provided in your complaint thread.

Stay cautious and contact us directly if you have any doubts.

Dear Bennboygw,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Kristina
Casino.Guru