Casumo Casino - ウェブサイトの遅延のため、プレイヤーは入金できません。

Lagging and won't let me deposit

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful deposits into this casino before?
• When exactly did you register at this casino?
• Have you tried accessing the casino website through a different device or browser, or deleting your cookies and browser history to see if the website loads more smoothly?
• Could you please describe in more detail the problem you are facing with depositing? For example, has the money you sent to the casino not been credited to your casino account, or are you unable to select a deposit option and complete the transaction?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Dear Ganjaguru,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.