Caxino Casino - プレーヤーのアカウントがブロックされました。

During a bonus they just decided to terminate my account and just told me to read the terms and conditions. I asked what I did they said they couldn't tell me and told me to email the complaint line never got a response. Only put on 100 bucks and had like 150 on it.. you would think they would give a guy a heads up but nope. Such a joke

Hello Steve,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Caxino Casino. Allow me to ask you a few more question before we would move forward.

Did the casino specify what term did you breach? Did you receive any refund after your account got blocked?

Did you accumulate your winnings with bonus money?

Please forward any relevant screenshot or chat to nikolas.b@casino.guru.

Looking forward to your answer.

Regards,

Nick

Dear Steve,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

The complaint will be now rejected for the above mentioned reason.