Club Rbet Casino - プレイヤーのアカウントは閉鎖されました。

They closed my account without cause or prior notice. Now they're not responding, and they won't refund my money.

Cerraron mi cuenta sin causa, ni aviso previo. Ahora no responden, Ni devuelven mi dinero

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Club Rbet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• How did you learn about your account being blocked?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?
• How much was your balance on your account prior to account closure?
• Could you please share with me your communication with the casino regarding the issue and other supporting evidence of the incident? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas