Cybet Casino - プレイヤーは出金拒否に直面しています。

I deposited 70 USD on this casino and later tried to withdraw around 140 USD, but my withdrawal was refused.

I was also blocked from using the public chat. I only played their in-house games, because many of their other games are region-restricted for me.

Since then, they keep refusing to process my withdrawal. My review about this case has already been verified by Trustpilot. In my opinion this is a fraudulent platform: they do not allow you to withdraw after you win, so I strongly advise others not to use this casino

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Cybet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Is your player's account accessible to you?
• Do I understand correctly that your winnings come from the deposits made on July 26th?
• Have you accepted and played any promotions in order to achieve your win?
• Have you reached out to [email protected] for assistance? With what result?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at [email protected], or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas