Europa777 Casino - プレイヤーはハッキングや詐欺の可能性を懸念しています。

THIS CASINO IS BEING HACKED OR SOMETHING. I could not log in. So I contacted support. The guy in chat reset my password. Then he refused to help said I had wrong device and network then after he behaved like a scammer he said I was banned!!! I then go to log in and my account is gone. A second attempt to reload page shows ADMIN LOG IN??? And so I try a Google search to get back to the casino and there’s two more websites with same name but different layout/designs and I’m freaking out. They are being hacked OR are scams to begin with. HELP!!!

Dear qb49yntgqx,

Thank you very much for submitting your complaint. Thank you very much for submitting your complaint. Before we proceed with further investigation, could you please post the casino's website (the one you registered your account with) here in this thread? Also, can you please clarify the dispute value?

I will be patiently waiting for your reply.

Best regards,

Kristina

Please note that Casino.Guru will never ask for any payments or request access to your accounts. If anyone claims to be Casino.Guru personnel and asks for such actions, do not provide any information.

The only legitimate way we will contact you is through this official complaint platform or via the email addresses provided in your complaint thread.

Stay cautious and contact us directly if you have any doubts.

The website is

https://europa777.com/en/

I apologize if I filled the form out incorrectly but they have my banking information name etc. The dispute value is infinite/unknown as they have taken my account locked me out and have all my information who knows what they will do with it. I don’t remember how much was in my wallet! I need to make sure my data is secure first and foremost before worrying about money!! I did not break any rules. I’ve never ever experienced a situation like this and I am certain that whatever is going on with this casino it’s not legal and what that fake Zach Surov does is malicious. I feel sick to my stomach right now! This happened out of the blue I had no issues logging in earlier. There was no warnings and as I said I did nothing wrong!! I am still on their sister sites and I when I sent an email to support for Europa777. Canada777 replied!?? The heckers am I dealing with here. Should I contact the RCMP!!??

Thank you for your reply, qb49yntgqx. Could you please clarify when exactly you created your casino account, and when was the last time you logged in?

Additionally, please forward all the relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here. Thank you in advance.

Dear qb49yntgqx,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Kristina
Casino.Guru