Fast One Casino - プレイヤーはカジノが不公平だと主張している。

Since i play here i have done a huge payments by deposits, also i received a lot bonuses. I try a lot games and few Providers in this Casino and i want say that here is not possible any win. All deposits and bonuses are immediately lost at every time. On my mind this casino is unfair and manipulation with RTP

Dear trzebiatowskisabine,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. However, I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me at veronika.f@casino.guru if there is anything else I could do for you regarding your complaint.

Best regards,

Veronika

Dear trzebiatowskisabine,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.