Golden Mister Casino - プレイヤーは引き出しを遅らせ、大きな損失を出しました。

I recently signed up to Golden Mister.l had made a £20deposit,then£30 deposit.l played for some considerable time. I was winning,got to a staged, amount of £1300+. Having tried to make a withdrawal it would not let me withdraw money.l was unable to verify, validation comfirm my email address, mobile number.

Tried numerous times, messaged chat.All to no satisfaction. I played again hoping to lose my money but ended up with about £3,300+ lost it all, even had £2000,00 spin.left 25p for chat

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Golden Mister Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please clarify how much your current balance is?
• Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

Thank you very much in advance for your reply.

Best regards,

Tomas

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If you notice anything suspicious, don’t hesitate to reach out to us directly.

Thank you for your patience, and stay safe.

Hi. Unfortunately l was obviously a bit angry and frustrated,as everytime l tried to verify or validate my account details l gave up..

Another annoying thing is that you are assigned a manager... And I think that you can't withdraw anything until you give,,,YES give your manager a set amount of wining10/20/50and100

Shocking really.l just knewl wasn't going to get my winnings l deleted everything,got nothing just deleted everything

I came off the site, unsubscribed took the site of blocked it.so no record of it.. Definitely not recommend it.l am going to reply, leave a review on there web site/game it will not be nice..

Just want people like myself to play the game have fun win or lose play honestly and fairly

Why do gaming sites take you money in deposit no questions ask..try getting something back l think when you join sign up, registration request require all the validation and verification should be done before you play..all done and dusted.withdrals then can be made....

Thanks for sharing your point of view.

It's not my place to speculate on this matter. Unfortunately, since you played down your winnings, we are unable to confront the casino, and the complaint will be closed. I hope similar issues avoid you in the future. Thank you for your understanding. I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with this or any online casino in the future.