Harry's Casino - プレイヤーの撤退が遅れています。

Have sent all verification and my withdrawal nit getting processed. Live chat keep advising backlog. I deposited using wife's card but have sent proof that we have joint account and let them know I dont have card. They keep putting money back in my balance

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Dear Bigtam08, 

Thank you very much for submitting your complaint. I’m sorry to hear about the issue and understand your concern. However, I’d like to emphasize that we received many complaints from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.  

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

Could you please forward a screenshot of your withdrawal request to this thread?  

Have you accumulated your winnings with the help of bonus, please?

Thank you in advance for your cooperation and reply. 

Best regards, 

Katarina

It was not part of bonus. I recalled the 200 but 1000 been pending from 7am sat morning. This responses from chat

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Bigtam08,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Katarina