Housebets Casino - プレイヤーの入金が遅れており、確認されません。

Good afternoon, there is a situation with this casino that during the deposit they just did not credit it and say that the funds have not reached them although the funds were sent to the bep20 network in USDT token which they obviously support. Support is trying to keep quiet and does not answer directly, but from the messages it is clear that they have the money, they just want to get extra money by deception

https://bscscan.com/tx/0xa4645a07ef530b640ffb4b37357246c27f8f382f3e39e40167b4d3584e389bd4

this is txid when they scam

I can provide all the prufs that the casino is silent, but I can't attach photos and files here.

Dear devv1k1ng,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Housebets Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Was it your first deposit in this casino?
• Have you received any reply from the casino support regarding the issue at all?
• Could you please share with me your communication with the casino or other supporting evidence?
• Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Tomas

Was it your first deposit in this casino? yes

Have you received any reply from the casino support regarding the issue at all? they didn't give a decent answer or try to figure it out.

Could you please share with me your communication with the casino or other supporting evidence?

I've sent all communication to your e-mail.

Thanks for providing the information.

Could you please explain which service you use as your crypto wallet?

Please let me know.

Bitget exchange

I went over the information provided, and we can't conclude that the casino supports the token you chose to deposit in the casino. Which appears to be Binance-Peg BUSD. Unfortunately, we can't compel the casino to accept unsupported tokens.

I would recommend you only deposit supported tokens when using crypto in the future.

Consequently, the complaint will be closed as unjustified. Thank you for your understanding. I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with any online casino in the future.