JackpotVilla Casino - プレイヤーの出金遅延が長期化します。

I requested a withdrawal from this site almost two months ago, on 19/7 - since then I have not heard from them and they do not respond to messages or emails.

I am assume they are scammers and so will hope that this complaint will stop someone else playing there in future.

Hello dwpacker64,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with JackpotVilla Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear dwpacker64,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.