KittyCat Casino - プレイヤーの撤退が遅れています。

Two days ago, I made a withdrawal of $50.00, and the payment hasn't arrived. I also haven't received any response from the casino.

Hace 2 días que Ise un retiro de 50.00 dólares y no llega el pago y tampoco tengo respuestas del casino

Hello Alejandro11a,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with KittyCat Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Due to an exceptionally high volume of complaints, we kindly ask for your patience. While we strive to publish complaints within 48 hours, follow-up responses may take up to 7 days. Assigning your complaint to a resolver might also take longer, as we’re currently managing close to 1,000 complaints.

Thank you for your understanding. Wishing you a wonderful New Year 2025!

Dear Alejandro11a,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.