Lucky Days Casino - プレイヤーは自分のアカウントにログインできません。

I registered there and next day I wanted to log in and it is wrong all the time email that can not be that in my email account I always get offers for new bonus campaigns I have been trying to log in for 5 days, even with the Written the help does not make you feel really fooled by what I should do

Ich habe mich dort angemeldet und nächsten Tag wollte ich mich einloggen und es steht die ganze Zeit email falsch das kann nicht sein den in meinem email Konto bekomme ich immer Angebote für neue Bonus Aktion habe es seit 5 Tagen versucht mich ein zu loggen auch mit den geschrieben die helfen nicht da fühlt man sich richtig verarscht von denen  was soll ich tun 

Dear Veronika,

Thank you for submitting your complaint. I am very sorry to hear about your problem with logging in to your account. I tested it to see if I come across the same or similar issue, but I didn’t have any problem to log in and use my account. I received the welcome email confirming that my account has been activated. Did you receive this email too?

Thank you in advance for a reply.

Best regards,

Kristina

Dear Veronika,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.