LuckyNiki Casino IN - プレイヤーのデポジットは、彼のアカウントに入金されたことはありません。

Hello,

I made 10000 inr deposit, which was not credited to my casino balance, in total I made two deposit of same amount, one in morning which was successfully credited into my account. Second transaction which I did in evening funds got deducted but not credited to my casino balance. attaching is transaction detail and bank statement as a proof successful transaction. Please note that my transaction history under my casino account does not show 2nd transaction history. Thanks in advance.

Dear Anupam,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Kristina

Hello Casino Guru!!

Thanks for accepting my complaint, fortunately my funds were credited, kindly ask you to close my complaint.

Thanks

Awesome news, Anupam. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.