Megapari Casino - プレイヤーの入金はまだ入金されていません。

ID:761186307 I made a deposit of €100 on 04/19/2025 around 5:00 PM via Bizum and I have not received a receipt attached yet.

ID:761186307 Hice un depósito de 100€ el 19/04/2025 alrededor de las 17:00 mediante bizum y no me llega todavía adjunto justificante. 

Dear Kevin7,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.

If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.

I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.

Thank you for your understanding.

Best regards,

Veronika

Here I attach the screenshots

As you can see, I'm missing the €100 deposit.

Aquí les adjunto las capturas

como ven me falta el depósito de 100€.

Solved, thanks GURU team.

Solucionado, gracias equipo de GURU.

And to Megapari for the brevity of my case.

Y a Megapari por la brevedad de mi caso.

Hello!

Thank you for cooperation

Dear Kevin7,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Veronika Fritz

Casino.Guru