Mex777 Casino - プレイヤーに問題が発生しています。

I already deposited the amount to access a higher level to be able to withdraw. They cannot solve the problem because my deposit does not appear.

ya deposite la cantidad paraaccedera un nivel más alto para poder retirar no me pueden solucionar que no parece mi deposito

Hello,

Thank you very much for submitting your complaint. Thank you very much for submitting your complaint. Unfortunately, based on the current description of the events, I’m unable to assist you with this case and will need more information. Could you please elaborate? Are you trying to increase your maximum withdrawal limit?

I will be patiently waiting for your reply.

Best regards,

Kristina

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Dear Okerdom,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Kristina
Casino.Guru