N1 Casino - プレーヤーは引き出しに問題があります。

Hi! I've been playing at the N1 Casino for a while now with no problems with deposit and withdrawals but now that I was going to withdraw € 1,500 it was not possible.Be rejected every time. Tested on several different days and occasions.How do I proceed to withdraw the money?

Hejsan!Jag har sen ett tag tillbaka spelat på N1 Casino utan problem med insättning och uttag men nu när jag skulle ta ut 1.500€ så gick det inte.Blir rejected varje gång. Testat vid flera olika dagar och tillfällen.Hur går jag till vidare för att kunna ta ut pengarna?Tack

Dear GenietFAN,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. We will contact the casino and ask for their cooperation to resolve this matter, but, before we do so, please could you advise if you have contacted the casino regarding this issue?

I also checked the casino’s General T&Cs and I found this:

"Please note that when cumulative withdrawals reach 2000 EUR the player verification procedure will be mandatory."

I would like to know if you successfully completed the KYC procedure.

Thank you in advance for your reply.

Kristina

Hey, you can shut this down!

It's resolved and my account is verified now and I got help.

They responded to email now.

Got a streamer sponsored by N1 Casino and asked him to contact them directly to me.

Thanks!

Hej, du kan stänga ner detta!

Det är löst och mitt konto är verifierat nu och jag fick hjälp.

De svarade på e-mail nu.

Fick tag på en streamer som är sponsrad av N1 Casino och bad han kontakta dom direkt åt mig.

Tack!

Hello genietFAN,

Thank you so much for letting me know! I love to hear great news first thing in the morning. I am closing this complaint as resolved. Good luck.