Neon54 Casino - 選手の退出手続きが遅延しています。

Despite the reassurances of technical support, despite the verification of the person completed, despite the email from the casino confirming the payment within 3/5 working days, the payment has not been made to date.

Nonostante le rassicurazioni del supporto tecnico, nonostante la verifica della persona completata , nonostante e-mail del casinò che confermava il pagamento entro 3/5gg lavorativi il pagamento ad oggi non è stato fatto

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Could you please confirm the exact date you requested the withdrawal?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila