Nomini Casino - プレイヤーの撤退が遅れています。

Good morning, my name is Gastón Go***** I never had a problem with withdrawals. When I received the emails that were complete, the money was transferred to my account automatically.

For a few days I have had three pending withdrawals of one thousand euros each, that is, a total of three thousand euros and they have not been transferred to my account. They are completed in the gaming account. They have me going around saying to be patient when this has never happened before, I ask you. the transfer receipts because the bank asks me for it and they tell me to be patient again I need a solution, thank you very much and greetings

Buenos días mi nombre es Gastón Go***** nunca tuve problema con los retiros en el momento que me llegaban los mail que estaban completos el dinero se transfería a mi cuenta automáticamente

Llevo unos días con tres retiros pendientes de mil euros cada uno o sea en total tres mil euros y no han sido transferidos a mi cuenta están completados en la cuenta de juegos me tienen dando vueltas diciendo que tenga paciencia cuando nunca había pasado esto, les pido los comprobantes de transferencia porque me lo pide el banco y me dicen que vuelva a tener paciencia necesito una solución, muchas gracias y un saludo

Hello Natybe,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Nomini Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Since when exactly is the withdrawal pending? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

My account never needs verification, I spoke to the casino this morning, after having deposited money I lost and they gave me a bonus of €80 which I played 40 times as is the rule and I won, it became real money and I withdrew it 3 times of 1000, 2 of the withdrawals were completed on Monday and 1 today, but my concern is that every time I have received the completion email they have deposited it for me

Mi cuenta nunca necesito verificación hablé esta mañana mismo con el casino, luego de haber depositado dinero perdí y me dieron un bono de 80€ lo cual lo jugué 40 veces como es la regla y gane se convirtió en dinero real y lo retire en 3 veces de 1000 ,2 de los retiros se completaron el día lunes y 1 hoy,pero mi preocupación que siempre que he recibido el mail de completado me lo han depositado

Hello Natybe,

Do I understand it correctly that the withdrawal gets canceled and it is still on your casino account? Do you currently have any pending withdrawals?

Dear Natybe,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

I already canceled the withdrawal and unfortunately I played it and closed the account. I can't be burdened by that money, now I have problems with jokabet, thank you for everything

Ya cancele el retiro y desgraciadamente lo jugué y cerré lacuenta no puedo estar agobiada por ese dinero, ahora tengo problemas con jokabet,gracias por todo

Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.