PariPesa Casino - プレイヤーのアカウントには毎日の出金制限があります。

I created account today 28th of August. I deposited €1000 and made €7,360 within a few hours. I then withdrew all the money with no issues and it arrived to my bank account in minutes.

Later in the day I deposited another €1,940 in three seperate transactions with no issues. I managed to win €50,000 total over many bets on the live casino. I did not avail of any bonuses.

When I tried to withdraw my funds, it stated that there is now a €100 daily limit on my account. I contacted customer service to ask about this but they simply said it is at their discretion to apply this limit to my account. They did not give me any indication that it would be increased.

What should I do? If I can only withdraw €100 per day it will take me 500 days to withdraw all the funds. Any help is greatly appreciated.

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with PariPesa Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• What particular live games did you play to accumulate your current balance in the casino?
• Have you passed account verification, or were you asked to provide any documents to pass this process?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

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Dear Lm1997,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Tomas
Casino.Guru