PlayiO Casino - プレイヤーの撤退が遅れています。

Hello good evening i won about 2300€ at playio casino, i go to request the withdrawal they cancel me themselves, i send email, i talk to customer support and nothing

Olá boa noite ganhei cerca de 2300€ no casino playio, vou solicitar o levantamento eles próprios me cancelam , mando email , falo com o suporte ao cliente e nada

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with PlayiO Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you previously withdrawn winnings from this casino?
• Is your player's account verified?
• Did you achieve your current balance with the help of a bonus?
• Has the casino offered any alternative payment methods for you to use?
• When was the last time you were in contact with casino support regarding the issue?
• When did your chat with Teejay (live chat agent) take place?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas