Playluck Casino - プレーヤーがカジノサポートに連絡するのに問題が発生しています。

First of all playluck.com badly servis..

Service info.. working 24/7 and answering very quickly. Fals. I 6 mails and onli next day i got ansver.. so no the serviss is not working 24.7 and ther is no help a gamer cud get. As me.. i still wait for answers and still ignoring me.

All together i am waiting for 4 days and in 4 days i have got one mail as ansver. + i am sure i also will lose my money sinc i don't trust this web site. And ther is no one who can normal explain something.

Dear Kristaps,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Why you have been trying to contact casino support? Was your withdrawal delayed? Could you please elaborate? I will be waiting for your reply patiently.

Best regards,

Petronela

Dear Kristaps,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.