Pulp Casino - プレイヤーの撤退は遅れています。

I've been waiting nearly 2 weeks for my withdrawal all I get is withdrawal s will be delayed as banks are in Ukraine

I've never had a withdrawal it's worrying had no notification it's been processed

Or any thing they just say the same thing it's 2 week on Tuesday .

It's worrying

Dear Gemini48,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

Thank u

It s 2 week s now still nothing no winning s

Thanks for the updates, Gemini48. Have you made any successful withdrawals before? Could you please confirm that you passed the KYC?

Additionally, please forward all the relevant communication between you and the casino to kristina.s@casino.guru.

No not used them b fore what s the kyc

Im still waiting they just say it's been done the withdrawal I'm nearly in tears with the stress of it all

It's ok I've got it thanks any way

Could you please clarify your last message? Do I understand correctly that you have received your withdrawal?

Yes I have finally

Awesome news, Gemini48. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.