Rabetmx Casino - 選手の退出手続きが延期されました。

I won three times, totaling approximately 75,000 pesos, and after completing the withdrawal process to my account... a total of three months have passed and I haven't received a single peso so far.

GANE POR TRES OCASIONES SUMNDO UN TOTAL DE APROXIMADAMENTE 75OOO PESOS Y UNA VEZ REALIADO EL PROCESO DE RETIRO A MI CUENTA ..LLEVAN UNT TOTAL DE 3 MESES PASADOS Y NO E RECIBIDO NINGUN PESO HASTA EL MOMENTO

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

ANSWERS.....

1.- NO, I HAVE NEVER PERFORMED ANY PREVIOUS WITHDRAWALS

2.- IF THE KYC VERIFICATION HAS ALREADY BEEN COMPLETED... SINCE I COMPLETED THE PROCEDURES TO BE ABLE TO WITHDRAW... AND I EVEN USED THE PAYMENT CHANNEL... THAT IS, I DEPOSITED AGAIN... IN ORDER TO USE SAID CHANNEL AND BE ABLE TO WITHDRAW MY EARNINGS MORE EASILY.

3. My winnings are accumulated from the deposits I made, and it was through the games I played that I accumulated these winnings...

RESPUESTAS.....

1.- NO, NUNCA E REALIZADO NINGUN RETIRO ANTERIORMNETE

2.- SI YA SE REA LIZO LA VERIFICACION DE KYC...DESDE QUE REALIZE LOS TRMITES PARA PODER RETIRAR... E INCLUSO REALIZE EL USO DE CANAL DE PAGO...ES DECIR VOLVI A DEPOSITAR.. PARA PODER HACER USO DE DICHO CANAL Y PODER RETIRAR CON MAYOR FACILIDAD MIS GANANCIAS.

3.- MIS GANANCIAS SON ACUMULADAS POR LOS DEPOSITOS QUE REALIZE Y QUE EN EFCTO MEDIANTE LOS JUEGOS QUE JUGUE, FUE QUE ACUMULE DICHAS GANANCIAS...

Thank you for your reply. Could you please forward your communication with the casino in relation to this issue? You can reach me via email at attila.g@casino.guru, or you can post screenshots here.

Thank you for your patience and cooperation.

Dear aguisor,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Hello aguisor,

We would like to update you that due to Attila, your designated resolver, being on vacation, we have opted to extend the timeline by an additional 7 days. Since Attila has an in-depth understanding of your situation and maintains direct communication with the casino, we find this extension justified. Your patience is sincerely appreciated, and I assure you that Attila will contact you at the earliest opportunity.

Thank you for your understanding and ongoing patience.

Best regards, Casino Guru