Realbet.io Casino - 入金先住所の問題により、プレイヤーの資金は没収されました。

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Realbet.io Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you made any previous successful deposits to the casino?
• Have you received any previous payouts from the casino?
• Have you shared the video with the casino's support? Was the evidence accepted?
• Could you please share with me your communication with the casino regarding the video evidence? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

We've received the following message from the player:

Hello. I would like to delete my complaint before it is moderated. Is this possible? https://casino.guru/realbet-io-casino-review

I think I should give it some more time, the casino has been accommodating, I don't want to make things worse.

We’ve closed this complaint in accordance with the player’s explicit request. While we are sorry that we could not offer more assistance in this particular case, we fully respect the player’s decision.

Please remember that you are always welcome to reach out to us again in the future. If you encounter any issues with this or any other casino, whether related to withdrawals, verification, account access or anything else, our team is ready to assist.

If you change your mind or feel you need our support, we will be here to help.