Slot Wolf Casino - カジノのウェブサイトがブロックされているようです。

I made my 2nd deposit yesterday and got a 75% deposit bonus. Today I can't open Slotwolf.com anymore, only the error message 403 Forbidden appears. I still have around €50 bonus credit. What can I do?

Ich hatte gestern meine 2.Einzahlung getätigt und einen 75 %Einzahlungsbonus bekommen. Heute kann ich Slotwolf.com nicht mehr öffnen, es erscheint nur die Fehlermeldung 403 Forbidden. Habe noch ca. 50,-€ Bonus Guthaben. Was kann ich tun?

Dear Butzmatt72,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise how long ago you created your account? Was your account successfully verified in the past? Have you tried any other devices?

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Hello Petronela,

I have accounts with several NH1 casinos, some for a long time, some for a short time.

I can't open a single casino of the N1 group since yesterday. The error message 403 Forbidden appears immediately. I still have balances at several casinos in the group. With the mobile phone via mobile radio (Vodafone) everything works, yesterday nothing works via LAN / WLAN (now also Vodafone). I have deleted browser data, tried other browsers, other mobile phones and also PCs, nothing works. And as I said, apparently all casinos in the N1 group are affected. I can open other casinos without any problems.

Hallo Petronela,

Ich habe bei mehreren NH1 casinos Konten, manche schon länger, einige erst seit kurzer Zeit.

Ich kann seit gestern kein einziges Casino der N1 Gruppe mehr öffnen. Es erscheint sofort die Fehlermeldung 403 Forbidden. Ich habe noch Guthaben bei mehreren Casinos der Gruppe. Mit dem Handy über Mobilfunk(Vodafone) funktioniert alles, über LAN /WLAN (mittlerweile ebenfalls Vodafone) geht sein gestern nichts mehr. Ich habe Browser Daten gelöscht, anderen Browser anderes Handy und auch PC probiert, geht alles nicht. Und wie gesagt sind scheinbar alle Casinos der N1 Gruppe betroffen. Andere Casinos kann ich problemlos öffnen.

Dear Butzmatt72,

Could you please advise if your account has been successfully verified in the past?

Dear Butzmatt72,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.