Spinray Casino - 出金条件によりプレイヤーのアカウントがブロックされました。

My account sits at currently 40225241.00 usd I paid two different deposits to verify my account one of 59$usd one of 100$ usd those verifications have unlocked only to get blocked by a vip error where they claim I need to deposit 334 usd in one single payment for the system to recognize the payment for the VIP error. I don't have alot of money and put myself in a bind because customer support promised me that one I made the 100$ verification fee if be able to withdraw, I made the payment and then got blindsided by a request to deposit 334$ more before I can withdraw my winnings. I don't have 334$ usd to deposit and I'm scared that if I do find the money that another error will show up as I've already been promised once but that wasn't true. I don't believe in lies and am rather disturbed by the thought that I have won essentially enough money to live a good life but am stuck here not able to pay and scared if I do il be out that money and still not be able to withdraw anything . They claim after this I can withdraw but they told me that already once and I believed it to be true only to be left hungry looking at potentially alot of my own money I can't access! I've verified my self and my accounts and there's no real reason why I should be in this position . Please email me back with actions or steps I can take to handle the situation at hand without losing any more money . If it is a real casino and that is my balance they owe that amount to me regardless correct? [email protected], or call 17805079333

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear Nolin,

Thank you for reaching out and sharing your concerns.

Unfortunately, Spinray Casino is a scam casino, and any claims of winnings from this site are highly unlikely to be legitimate. We strongly urge you not to deposit any more funds or engage further with this platform, as doing so may expose you to significant risks, including the potential loss of personal and financial information.

We’ve received numerous complaints about similar casinos with identical layouts. These casinos lure players with promises of high winnings, but when players attempt to withdraw their funds, they are met with repeated demands for unusually high deposits. Such casinos include:

winsnow.net

winnerclub.at

spinray.cc

ggcasino.online

This list is not exhaustive, as these sites frequently disappear and reappear under different names.

We strongly advise you to cease all interactions with Spinray Casino and avoid sharing any sensitive information. If you’ve already done so, please take immediate steps to secure your accounts and monitor them for suspicious activity.

For more information on how to identify and protect yourself from scam casinos, you can read our article here: Scam Casinos Warning.

If you have further questions or need additional support, don’t hesitate to contact us. We’re here to help.

Best regards,

Katarina 

Dear Nolin,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Katarina
Casino.Guru