SQueen668 Casino - プレイヤーのアカウントは閉鎖されました。

its a fucking scam company they forfiet my credit with a no reasonable rules , they straight close my id and tell me illegal betting , pls help me close their company

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Dear jeff93,

Thank you for reaching out. I understand that this situation is extremely frustrating, and I want to assure you that we take every complaint seriously. However, I must emphasize that aggressive language is not acceptable. We are here to help facilitate a constructive resolution, and we kindly ask that you communicate respectfully so we can effectively assist you.

To clarify your case, could you please provide answers to the following questions:

• When did you last have access to your account before it was closed?
• Were you provided with any documentation or communication explaining the reason for the forfeiture of your credit?
• Has the casino specified which exact terms and conditions you may have breached in relation to your betting activity?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petra

Dear jeff93,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Petra
Casino.Guru